Support
Proactive support services are a core component of On Target IT. Our aim to become your trusted IT support team, offering local and remote support seven days a week.
Our efficient, reliable, and friendly team will communicate in real-life language, to help solve any issues you have.
We offer genuine customer experiences and relationships and we want you to enjoy working with us, rather than feel like you have to.
To maintain our guaranteed quick response times and exceptional level of customer service, we have a maximum client to technician ratio of three to one.
We value our clients, and those who maintain active support agreements will have priority support as well as a maximum of three support team members working on any of their systems.
- ]Hardware and software sales
- ]On-site and remote support
- ]Security Audits
- ]Telephony (VIOP and fixed line)
- ]Training
- ]Disaster recovery
- ]Operating systems including: Microsoft, Lunus/Unix, Apple OS/X iPhone and iPad
- ]Visualisation: VMWare and XenServer
- ]Electrical Engineering
- ]Green Light auditing
- ]Networking LAN/WAN
- ]Data Centre services
- ]X-Ray and specialised scientific equipment
All Services
AUDIT + COMPLIANCE
CYBER SERCURITY
24/7 SUPPORT
TECHNICAL SERVICES